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Heavy Weight Hydro :: 

Terms Conditions

Texas Residents will be charged an 8.25% Sales Tax.  

U.S. Domestic Customers ONLY - the accurate Cardholder and CC billing address must be verified and authorized before the credit card transaction can be processed, and likewise, prior to order fulfillment.  

ALL ORDERS WILL BE SHIPPED TO THE BILLING ADDRESS ASSOCIATED WITH THE CREDIT CARD. 

All Credit Card Payments will be processed by Heavyweight Hydro, via our PayPal payment processing service, prior to order fulfillment; Credit Card transactions will appear on your billing statement, as "Heavyweight Hydro".

 

ORDER CANCELATIONS BY CUSTOMER:

Orders that are canceled by the customer will incur a 20% restocking fee and customer will be responsible for all shipping charges, both directions.    

 

DISCREET SHIPPING:

All orders are packaged and shipped discreetly in plain brown packaging. The name "Heavyweight Hydroponics" WILL NOT appear anywhere on the outside of the box, however, the shipment origin address will say Sunlight Supply.

We mostly utilize UPS, and certain independent Domestic Freight Carriers for large orders. A signature will be required by UPS upon delivery on all orders over $100.    

Please refer to the Shipping & Returns section for our shipping policies.  

 

BACKORDERS

Unfortunately, backorders happen from time to time, due to worldwide customer demand. This can overload the manufacturing of popular items. However, we have 6 major distribution centers throughout the United States to keep this problem to a minimum.  

In the event that an item or items are on backorder, we will notify you via email, or any other method you specify in your profile; then you may choose either of the following options;  

#1 Cancel the item/s, and refund the charge for the item/s back to you.

#2 Keep it on backorder, and notify you when it has been shipped out from one of our distribution centers, via UPS Ground (no extra charge) U.S. domestic only.  

Your patience will be much appreciated.  

 
 
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Jolly Green Hydroponics is a BBB Accredited Garden Center in Dallas, TX




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Jolly Green Hydroponics is a BBB Accredited Garden Center in Dallas, TX